Head of Threat Intelligence and Counter Fraud – Digital Identity

  • Full Time
  • London, Bristol, Manchester
  • Location: London, Bristol, Manchester
  • Hours: 37 hours per week
  • Salary: In the case of exceptional candidates a salary of up to £85,000 can be offered - based on capability - £64,500 - £70,877 (London) £60,500 - £65,308 (National). For more information please visit our things you need to know page

Government Digital Service

The Government Digital Service (GDS) is part of the Cabinet Office. We lead the digital transformation of the UK government so that it works better for everyone. Our work is user-focused, dynamic and forward-looking, making our organisation an exciting and innovative place to be.

Who we are

At the Government Digital Service (GDS), our mission is to build a simple, joined-up and personalised experience of government for everyone. Using our unique position at the centre of government, we develop services that work for the user, however complex the underlying systems may be. We believe that ensuring things work for end users is the only way to realise the efficiencies that come with digital transformation.

Our focus is on delivering five missions in the following areas:

  1. GOV.UK as the single and trusted online destination for government information and services
  2. Joined-up services that solve whole problems and span multiple departments
  3. A simple digital identity solution that works for everyone
  4. Common tools and expert services
  5. Joined-up data across departments

You can read more about these missions and our vision for the transformation of government in our 2021-2024 strategy

What you’ll do


Digital identity products enable users to prove who they are online, in a safe and trusted way. Over 8 million people have relied upon GOV.UK Verify to access government services digitally. Building on these experiences, GDS is now working closely with a wide range of other departments to develop and pilot a new cross-government solution that will make it easier to find and use public services, whilst continuing to protect privacy. Our vision is for citizens to be able to use one login for all such services, without needing to re-enter information multiple times.

This is a high-profile programme that aims to transform the way people interact with government, and is a central pillar of GDS’s 3-year strategy. We are therefore recruiting and growing a first-class team that is representative of, and motivated to make a real difference for, users and departments.

As the leading (and most senior) counter-fraud expert in GDS, you and your small team will play a critical role in protecting the UK’s current and future digital identity ecosystem. As the Head of Threat Intelligence and Counter-Fraud you will:


  • Lead and advise on the identity misuse and risks requirements, design and development of the new One Login for Government system’s counter-fraud capability;
  • Ensure that threat intelligence and counter-fraud functionality is fully integrated across GOV.UK Verify and the new cross-government solution;
  • Support and influence the implementation and evolution of identity standards;
  • Advise and report on identity-related threats and their mitigations;
  • Monitor and react to threats to GOV.UK Verify, the digital identity programme’s supply chain and to the future cross-government solution;
  • Investigate suspicious user activity across GOV.UK Verify and the future system, working closely with other organisations across government;
  • Head and grow the identity counter-fraud team in GDS, recruiting and training new analysts so that they are able to provide enduring advice and support to the digital identity programme.


Who you are


We’re looking for candidates with experience of:

  • Using and aligning with a standards-based approach to identity proofing such as Good Practice Guides 44 and 45, NIST 800-63 or equivalents;
  • Writing and maintaining counter-fraud policies and risk registers;
  • Monitoring and reporting on identity-related threats, adopting an intelligence-led approach that encompasses trends and hotspots;
  • Collecting and analysing open source intelligence, including through the Darkweb;
  • Investigating and resolving fraudulent and/or security events;
  • Implementing and operating high volume identity threat intelligence platforms and tooling;
  • Strong leadership, and a track record of growing, guiding and developing teams and individuals;
  • Establishing and maintaining excellent stakeholder relationships, influencing and gaining the confidence of senior leaders;
  • Working collaboratively with multi-disciplinary teams, across boundaries and with a wide range of external organisations.


How you’ll be assessed

In the Civil Service, we use our Success Profiles. For each role we advertise we consider what you will need to demonstrate to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity. We will be looking at your experience, career history and achievements that are relevant to the specific job role. We may assess your ability, strength, experience, technical/specialist skills and behaviours.

For this role the following behaviours are the most relevant:

seeing the big picture

making effective decisions

communicating and influencing


working together

Things you need to know

You can find out about the application process and practical details like our office locations on the things you need to know page.

Equal Opportunities 

We are an equal opportunity employer and value diversity in our organisation. You can find out more about our commitment to diversity and inclusion and read our equal opportunities statement on our Diversity and Inclusion page.

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